Skilled in identifying, assessing, and mitigating IT-related risks to ensure the confidentiality, integrity, and availability of information systems. Proficient in developing risk management frameworks, conducting audits, and aligning IT risk strategies with business objectives and regulatory requirements.
Experienced in developing, reviewing, and enforcing ICT policies that align with organizational goals and regulatory requirements. Skilled in stakeholder engagement, policy drafting, change management, and ensuring compliance across IT operations.
Proficient in drafting, negotiating, and managing ICT contracts and service level agreements to ensure optimal service delivery and compliance. Skilled in aligning contractual terms with business objectives, monitoring vendor performance, and mitigating legal and operational risks.
Experienced in leading enterprise-wide digital transformation initiatives that modernize operations, enhance customer experience, and drive innovation. Skilled in aligning technology with business strategy, managing change, and implementing emerging technologies such as cloud computing, AI, and automation.